Terms & Conditions

Welcome to Verone Rugs. By accessing or using our website https://veronerugs.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services or making a purchase.

General Information

Verone Rugs is an ecommerce platform offering premium rugs made from natural materials such as seagrass, jute, cotton, wool, and braided cotton. These Terms apply to all users, customers, and visitors of the website. We reserve the right to update, modify, or replace any part of these Terms at our discretion without prior notice.

Product Information

We make every effort to display accurate product details, images, descriptions, and pricing. However, slight variations in color, texture, size, or finish may occur due to the handcrafted nature of our products, lighting conditions, or screen resolution. Such variations are natural characteristics of handmade products and are not considered defects.

Pricing & Payments

All prices are listed in Indian Rupees (INR) unless stated otherwise. Prices are subject to change without prior notice. Payments must be completed through authorized and secure payment gateways available on our website. Orders will be processed only after successful payment confirmation.

Order Acceptance & Cancellation

Verone Rugs reserves the right to accept or reject any order due to stock availability, pricing errors, incorrect information, or suspected fraudulent activity. Orders can be cancelled only before dispatch. Once shipped, cancellation requests may not be accepted.

Shipping & Delivery

Delivery timelines provided are estimates and may vary based on location, courier service, or unforeseen circumstances. Verone Rugs shall not be responsible for delays caused by third-party logistics partners or incorrect address details provided by the customer.

Returns & Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy. Customers are advised to review the policy carefully before placing an order.

Intellectual Property

All content on this website—including text, images, logos, designs, and graphics—is the property of Verone Rugs and is protected by applicable copyright and intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

User Conduct

Users agree not to misuse the website, attempt unauthorized access, submit false information, or engage in any activity that may harm the website or its operations.

Limitation of Liability

Verone Rugs shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

Contact Information